Hi, my name is Jess Willis, and I’m an International Board Certified Lactation Consultant providing clinical, professional lactation support in the comfort of your own home, or at my convenient Jax Beach office.
Lactation consults are performed wherever you’re most comfortable – living room, bedroom, sunroom, nursery, garden (and in your pajamas if you like!) I offer lactation consults in your home in the Duval County, Florida area, or at my office in Jax Beach.
I’m here to provide infant feeding support no matter how you feed your baby. I am an inclusive provider dedicated to improving equity in the birth, infant feeding, and new parent spaces. Exclusively pumping and need some help with sizing/efficiency? Interested in inducing lactation but not sure where to start or which path is right for you? I’m happy to support you and your baby.
If you have any questions about booking your consult, please email me at email@example.com
1) Paying for your Lactation Consult
You can select Self Pay, Insurance Preapproved, or Tricare as options for payment when booking your consult.
Self Pay: You’ll be responsible for payment during or after your consult, and can pay with a card (most HSA cards will work) via invoice or card reader. A superbill is provided after payment, and can be submitted to your insurance company for possible reimbursement. Self Pay rates start at $50.
Insurance Preapproved: For insurance preapproval please submit your insurance information to my billing partner, The Lactation Network. If you are preapproved through The Lactation Network, or TLN, you are covered for at least 6 visits at no out-of-pocket expense.
Please note that you MUST be preapproved through The Lactation Network for me to be able to see you under this option. If your insurance company has stated they will cover a certain number of visits, but you are NOT preapproved through The Lactation Network, please select the Self Pay option, and submit a superbill to your insurance after your appointment for reimbursement.
Tricare: Tricare now covers lactation services with no out-of-pocket expense for Tricare Prime or Tricare Select enrollees when seeing an in-network provider. A $100 travel fee is due when booking; this is NOT reimbursed by Tricare. Please select the Tricare option, and enter your Benefits Number (found on the back of your ID card) in the Notes section of your booking. If for any reason Tricare denies your claim due to ineligibility, you will be invoiced for a remaining balance of $100. Please do not select this option if you are NOT Tricare Prime or Tricare Select; you can still book as a Self Pay, and submit for reimbursement. For more information please visit https://www.tricare.mil/CBSD
A credit or debit card is required to book your appointment, but will not be charged unless you are a ‘no-show’ or cancel your appointment within 2 hours of your appointment time, at which time a cancellation fee may be charged.
2) Booking Your Lactation Consult
At this time I offer lactation consults in your home, in my Jax Beach office, or via secure HIPAA-compliant video technology. Please select the option that is best for you.
I currently travel to homes within the Duval County area. If you are outside my travel area, please consider booking a Virtual or Office appointment, or visit my Resources page to find other lactation professionals in your area.
Please note that Tricare families MUST pay a non-reimbursable travel fee for in-home lactation consults. There is no additional fee for office or virtual consults for Tricare families. Please verify that you are a Tricare Prime or Tricare Select enrollee before booking a Tricare consult, and include your benefits number in the Notes when booking.
3) Preparing for your Lactation Consult
So you’ve booked your lactation consult, now what? Head over to this page learn more about what to expect.
International Board Certified Lactation Consultant, L-106370
I am an LGBTQI+ provider <3